General

For information on how to use Mandala and get the best results, there is a full video tutorial series and many other resources in Mandala Academy.
 

Currently, Mandala Analytics can search platform information Facebook, Twitter, Instagram, Tiktok, YouTube, Pantip, Reddit and Websites.

Currently, Mandala does not allow users to schedule posts, publish posts, or reply to chats or comments on social media platforms via the system. This functionality will be featured in future product releases from Mandala. Keep an eye out for these updates.
 

In the case of Premium Keywords, it takes 3-12 hours to update, while Regular Keywords takes 6-12 hours.

The data retrieved by the system is not displayed in real time, each package has a different storage cycle.

The system will only gather public data, this includes posts and the comments on them as well. Of course, all mentions collected will include the selected keywords.

The data provided by Mandala is public data only, it is not private data. As it is made available by the platforms, it is subject to whatever intellectual property rules that the platforms apply.

Currently, Mandala does not allow users to schedule posts, publish posts, or reply to chats or comments on social media platforms via the system. This functionality will be featured in future product releases from Mandala. Keep an eye out for these updates.
 

Mandala can be opened in multiple different browsers at the time on a single account.

Mandala can be used with Safari, Chrome, Firefox, and Opera browsers.

Mandala’s System displays aggregated data based on the user’s keyword inputs, the system is sufficiently accurate and reliable for most applications and is continually being improved; however, if there is a need to further refine the data, a data analyst could be used.