Price Quota & Subscription

Conditions for cancellation

1. The user account must be active during the 15-day Free Trial.

You can cancel the automatic payment of the 15-day Free Trial subscription as follows.

1. Go to the left menu bar and select Manage Plan > Package.

2. Click Cancel.

3. Click Confirm. If you do not want to cancel, you can press cancel.

4. Specify the reason for Cancel and you can now cancel the automatic payment!

• In the case of purchasing services online, you can go to the left-hand menu bar > Manage Plan > Package > select the desired package.

• In case of Custom packages, please contact customer service, click here or the Live Chat channel.

Please check your Spam folder. If you still can't find the email, please contact Customer Service by clicking here or the Live Chat channel.

If you haven’t received a username or password from Mandala, please check your spam folder. If you still don’t see it, please contact customer support here.

Once the free trial has expired, you will not be charged anything.

The monthly mentions usage is the maximum volume of data that Mandala can provide every month according to your package, this volume is measured by mentions. Your mentions quota will be renewed at the end of each monthly bill cycle.
The number of keywords also depends on your package; however, this is not a monthly quota. If you have reached your maximum quota of keywords, you can delete a campaign or remove unused keywords and your quota will be replenished. Alternatively, you can upgrade your package for more keywords.

The Monthly Mentions Usage is the maximum volume of data that Mandala can provide every month according to your package, this volume is measured as per mention. Your mentions quota will be renewed at the end of each monthly bill cycle.

Your mentions usage and keywords can be viewed by clicking on the overall credit at the top of your dashboard.